About Us

Dog Tired Pyjamas is the trading name of Dog Tired Ltd which is an English company with the registration number 7005458 and the VAT number 110 7560 51. Our registered office is at 13 Station Road, Finchley, London, N3 2SB. When you access our website this means that you agree to our terms and conditions. If you do not agree to our terms and conditions, please do not use our website. Our website is available only for personal use, not commercial use.

Our website: www.dogtiredpyjamas.co.uk

We may, without notice and at any time, change our website and amend any information at any time. We do not guarantee, nor are we responsible for, the accuracy of any information we provide, other than as regards the description of our products and services. When you enter our website you do so entirely at our own risk. We do not undertake or guarantee that our website will operate or be free of interruptions, delays, errors, defects, viruses or bugs. You must not transmit through our website anything which is unlawful including material of a defamatory, pornographic or obscene nature.

Orders by telephone

We would be delighted to help you with orders placed by telephone - please call 01923 841409.

Orders through the website

We have been meticulous in our attempts to present our products clearly and accurately, but the images may well vary as regards display and colour. Accordingly, we cannot guarantee that the product images are a facsimile of the actual merchandise. All our products have a colour reference and any products with the same colour reference should match for colour, but this cannot be guaranteed as individual products may have come from different dye batches or different manufacturers. If colour match is critical, please contact us before ordering.

By submitting your order to us via our website, you confirm that the payment details you provide are valid and correct and that when your order is accepted by us, you will make payment in full. If the billing details for your order are the same for your delivery address, you confirm by placing an order, that you are the person referred to.

Pricing

All of our prices are inclusive of VAT where applicable and this rate may of course change from time to time. We may change the prices if there is a change to the VAT rate.

Product availability

If one of our items is out of stock, we will naturally remove it from the website and it may not be made available again. If it is an item that will come into stock again, the website will show this. All items are subject to availability.

Cost of Delivery

Our charges for postage and packing are displayed on the website. We will attempt to process your order as quickly as we possibly can.

Payment

We accept Visa, Mastercard, Amex, Delta, Maestro and Solo. We take payment from your card when we process your order. We also accept PayPal.

Accepting your order

Our acceptance of your order will occur on allocation of the goods to your order. Our contract becomes binding when the order is dispatched unless you have cancelled it in accordance with our instructions. Our reasons for non-acceptance may include: (i) non-payment (ii) lack of stock (iii) a problem with our pricing or product description (iv) some other matter at our discretion.

Cancellation

If you would like to cancel your order please call us on 01923 841409 or email us at sales@dogtiredpyjamas.co.uk. We obviously try to stop cancelled orders in good time, but if we fail to do so, please return the order by complying with the return instructions that we supply. If your order is received back in its entirety within 14 days of delivery, or if you notify us of your wish to cancel within 14 days, the cost of your order will be re-imbursed in full including any postage and packing charge.

Returns

If you are not entirely satisfied with our goods, please return them to us within 28 days and we will refund you the cost of the goods in full, provided they are unused and are not damaged in any way, with labels attached, in the original packaging. This does not affect your statutory rights. Please obtain proof of postage as otherwise we cannot be responsible for goods that fail to reach us.

Law

Our terms and conditions are governed by the laws of England & Wales and when purchasing from us, you irrevocably submit to the exclusive jurisdiction of the courts of England & Wales.